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Security & Privacy

SECURITY & PRIVACY

Business chat data stays separated by company

The platform is built with tenant isolation and minimal-secret architecture from the start.

Tenant isolation

Every organization is scoped by database row-level security and membership roles.

Hashed API keys

Raw customer API keys are shown once. Only cryptographic hashes are stored.

Configurable retention

Companies can choose how long conversation content is retained, including zero-retention operation.

Audit trail

Administrative changes, API-key actions and security events have dedicated audit records.

Role-based access

Owner, admin, developer, manager, agent, billing and viewer roles separate responsibilities.

Provider abstraction

Translation providers are isolated from customer integrations, making provider changes transparent to clients.

START MULTILINGUAL SUPPORT

Keep your support team. Add the languages.

Use a ready-made connector or give your developer the universal API.

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