One small integration, two-way multilingual chat
Keep your existing chat architecture. The same conversation ID preserves translation context in both directions.
1. Create an API key
Generate a test or live key in the Customer Pro Panel.
2. Translate the inbound message
POST ${API_BASE}/v1/translate
Authorization: Bearer mtc_live_••••
Content-Type: application/json
{
"conversation_id": "case_1028",
"direction": "customer_to_operator",
"text": "Necesito cambiar mi reserva",
"source_language": "auto",
"target_language": "en"
}3. Translate the operator reply
{
"conversation_id": "case_1028",
"direction": "operator_to_customer",
"text": "Of course. What date do you need?",
"source_language": "en",
"target_language": "es"
}START MULTILINGUAL SUPPORT
Keep your support team. Add the languages.
Use a ready-made connector or give your developer the universal API.
