Customer writes
We detect the customer language and preserve names, numbers, URLs, formatting and company terminology.
AIMULTILINGUAL AI CHAT PLUGINA Multilingual Talents service
ONE SUPPORT TEAM · EVERY CUSTOMER LANGUAGETurn Any Support Chat Into Multilingual Support
Your customer writes naturally in their own language. Your English-speaking operator sees an instant translation, replies in English, and the customer receives a natural response in their language — inside the chat system they already use.
✓ Human support stays human✓ Context-aware translation✓ Plug into existing chat systems
🇩🇪 CUSTOMER
Hallo, wo ist meine Bestellung?
DE → ENAI TRANSLATIONEN → DE
🇬🇧 OPERATOR
Hello, where is my order?
I’ll check that for you now.
Customer receives: Ich prüfe das jetzt für Sie.
HOW IT WORKS
No copy-paste. No language switching.
Operator sees English
The message is translated in realtime with conversation context, while the original can remain visible when desired.
Reply goes back native
The operator types in English. We translate the reply back into the customer language and return it to the same chat.
CONNECT ANYWHERE
View integrations →One engine, multiple chat systems
Ready-made connectors plus a universal developer interface for company-built systems.
Universal API
Any custom CRM, chatbot, ticketing tool or internal messaging system.
Website Chat
Add translation to an existing website chat or use the lightweight web SDK.
WhatsApp Business
Translate messages flowing through the WhatsApp Business Platform/API.
Zendesk
Keep agents in Zendesk while translation happens invisibly in the message flow.
Intercom
Use the same operator inbox while customers communicate in their own language.
Custom Systems
REST, WebSocket and webhooks make proprietary systems first-class integrations.
DEVELOPER FIRST
Designed to be easy to implement
REST API, WebSocket realtime API and webhooks use the same conversation model. Keep your existing UI and routing; insert our translation layer between the message and its destination.
RESTWebSocketWebhooksJavaScriptNode.jsPythonPHP
Read Developer GuidePOST /v1/translate
Authorization: Bearer mtc_live_••••
{
"conversation_id": "chat_48192",
"text": "Where is my order?",
"source_language": "en",
"target_language": "de"
}COMPANY CONTROL
Customer Pro Panel
Each company gets its own isolated workspace.
API Keys
Create, rotate and revoke test/live keys.
Integrations
Connect and test supported chat channels.
Languages
Choose operator language and allowed customer languages.
Glossary
Lock product names and preferred company terminology.
Conversations
Review translation activity subject to retention settings.
Usage
Translations, characters, latency, errors and cost visibility.
Team
Role-based workspace access for admins, developers and agents.
Webhooks
Signed event delivery and delivery history.
Billing
Plan, package, usage and invoices.
Security
Retention, audit history and API access controls.
Sandbox
Test integrations without touching production conversations.
Developer
API documentation and integration examples.
CONTROLLED & PRIVATE
Security DetailsBuilt for business conversations
Tenant isolation, hashed API keys, role-based access, configurable retention, audit records and zero-retention mode are built into the platform foundation.
START MULTILINGUAL SUPPORT
Keep your support team. Add the languages.
Use a ready-made connector or give your developer the universal API.
