Hacked By DsWeb19778

Customer service agent

Customer service agent
Employment Type : Permanent
Location : Austria, Salzburg
Salary : dsfsd
Languages : Danish,Filipino,Greek,Hungarian,Italian,Japanese,Mandarin,Norwegian,Polish
Required Experience : dsf

Advertiser Details

Name: Customer s...

Posted: 2017-03-08

Language: Danish,Fil...

An integral part of the ongoing success of our company is the Damage Recovery Unit (DRU). When damage occurs to our company property - primarily our rental vehicles - the Damage Recovery Unit works to recover costs for those damages. DRU claim centers handle all claims involving damage to, and recovery for, company vehicles. The Damage Recovery Unit is made up of five positions that work together in a professional office environment. Claim files are handled with specialized functions flowing from one person to the next for completion. Our office hours are Monday through Friday from 7:00am to 5:30pm to allow for flexible scheduling options. Responsibilities: The Phone Representative handles incoming calls from renters, third parties, credit card companies, and insurance companies; documents calls; and updates information in the appropriate claim file. Answer all incoming calls Assist callers by directing calls to the appropriate team member When appropriate, answer the callers question or take information and document in claim file Return all calls in a timely manner Provide professional customer service that reflects positively on the company Successfully manage conflict during difficult or emotional situations Effectively communicates with individuals related to a claim file Complete outbound calls to report claims to insurance carriers Qualifications: Must have a high school Some college courses preferred Must be at least 18 years old Previous call center experience preferred Customer service experience via phone or e-mail communication preferred Apply for this Job

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